Privacy & Security

Pg demo Privacy Policy

Keeping your personal information secure is our top priority at pg demo. This Privacy Policy explains what data we collect, how we use it, and what rights you have.

Last Updated: January 1, 2026

How We Use Your How We Protect Your Data

A quick overview of the key features of pg demo's Privacy Policy.

SSL Encryption

All your data is protected with 256-bit SSL encryption. Third parties can never access your information.

Your Data Is Never Sold

Pg demo never sells your personal information or shares it with third parties for advertising purposes.

KYC Verification

KYC verification is required to ensure secure payments. Your identity remains completely confidential.

Secure Data Storage

All data is stored on secure servers. Regular security audits are conducted and firewalls are in place to prevent unauthorized access.

Minimal Data Collection

Pg demo only collects information that is necessary to provide its services. No unnecessary data is requested.

Your Consent Always Comes First

Your consent is obtained before any use of your data. You may withdraw your consent at any time.

This Privacy Policy applies to all services offered on the pg demo platform.

Pg demo is a trusted online gaming platform in Bangladesh that places the highest importance on protecting user privacy. By creating an account, playing games, or using any of our services, you are considered to have accepted the terms of this Privacy Policy.

We believe your personal information belongs to you. That's why pg demo only collects data that is strictly necessary to provide our services, and stores it with the highest level of security. This Privacy Policy is written in plain, clear language so you can fully understand what happens with your data.

Our Commitment

Pg demo is fully committed to respecting your privacy. We will never use your information without your authorization.

1
What Information We Collect

Various types of information are collected when you register and use pg demo's services. A full breakdown is provided below:

Information collected directly from you:

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • Residential Address & District
  • National ID Number (required for KYC verification)
  • Payment method details (bKash / Nagad / Rocket number)
  • Login ID & Password (stored in encrypted form)

Automatically collected information:

  • IP Address & Device Information
  • Browser Type & Operating System
  • Site access times, pages visited, and in-game activity
  • Cookies & Local Storage Data
  • Referral Source & Device Fingerprint
Good to Know

Pg demo never collects your full bank card number, CVV, or net banking password.

2
How Collected Information Is Used

Pg demo uses your information strictly for the following purposes. No additional or undisclosed use is made of your data:

Purpose Data Used Legal Basis
Account Creation & Management Name, Phone, Email Contractual
Identity Verification (KYC) NID, Date of Birth Legal Obligations
Payment Processing Mobile Banking Number Contractual
Fraud Prevention IP Address, Device Info Legitimate Interest
Customer Support Contact Information Contractual
Promotional Offers Email (with consent) Consent-Based
3
Data Sharing & Disclosure Policy

Pg demo does not sell your personal information to any third party. However, your data may be shared in the following limited circumstances:

  • Payment Processor: Necessary information may be shared with bKash, Nagad, or Rocket to process transactions.
  • Legal Authorities: Data may be disclosed to courts or government authorities in compliance with the laws of Bangladesh.
  • Fraud Investigation: Relevant authorities may be provided with information to assist in the investigation of illegal activity.
  • Technology Partners: Trusted technology partners that support site operations work under confidentiality agreements.

pg demo never sells your data to advertisers or marketing companies.

4
Cookies & Tracking Technologies

Pg demo uses cookies and similar tracking technologies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

  • Essential Cookies: Required to maintain login sessions and site security. Disabling these will prevent the site from functioning properly.
  • Performance Cookies: Used to monitor site loading speed and performance.
  • Preference Cookies: Helps remember your language, theme, and other preferences.
  • Analytics Cookies: Used to analyze site usage. This data is fully anonymous.

You can disable cookies through your browser settings, though doing so may limit some functionality.

5
Data Retention Period

Pg demo does not store your data indefinitely. Once the stated purpose has been fulfilled or the legal retention period has expired, your data is securely deleted.

  • Active account data: retained for the lifetime of the account.
  • Closed account data: retained for up to 5 years from the date of closure.
  • Financial transaction records: 7 years (legal obligation).
  • Customer support conversations: 2 years.
  • Login logs & IP records: 1 year.
Data Deletion Request

If you would like your data deleted, please contact the support team. We will do everything possible within the bounds of our legal obligations.

6
Your Rights & Controls

Under pg demo's Privacy Policy, you have a number of important rights that you may exercise at any time.

7
Children's Privacy Protection

Pg demo's services are intended solely for users aged 18 and above. We do not knowingly collect data from anyone under 18.

  • Date of birth is verified at the time of registration.
  • Proof of age may be requested if there is any doubt.
  • If an underage account is detected, it is immediately closed and all collected data is deleted.

A note for parents: please enable a PIN or parental controls on your device to prevent your child from accessing pg demo.

8
Data Security Measures

Pg demo uses industry-standard security measures to keep your data safe. Our technical team continuously monitors the platform for potential threats.

  • 256-bit SSL/TLS Encryption: All data transmissions are secured.
  • Firewall & DDoS Protection: To protect against server attacks.
  • Regular Security Audits: Regular audits conducted by third parties.
  • Two-Factor Authentication: An extra layer of security for your account.
  • Encrypted Password Storage: Your password is never stored in plain text.
  • Restricted Staff Access: Only authorized personnel may access necessary data.

In the event of a data breach, affected users will be notified within 72 hours.

9
Third-Party Services & Links

Pg demo's platform uses certain third-party services that enhance site functionality. Each of these services has its own privacy policy.

  • Payment Gateway: bKash, Nagad, Rocket, and similar services operate under their own privacy policies.
  • Game Provider: Game developers including PG Soft operate under their own independent policies.
  • Analytics Services: Anonymous data is used to analyze site performance.

Pg demo is not responsible for the privacy practices of third-party service providers. That said, we work exclusively with trusted and verified partners.

10
Privacy Policy Updates

Pg demo reserves the right to update this Privacy Policy when necessary. If any significant changes are made:

  • The "Last Updated" date on the website will be revised accordingly.
  • Registered users will be notified by email.
  • A notification will be displayed upon accessing the site.
  • 30 days' notice will be given prior to any changes.

Continued use of the site after any changes will be considered acceptance of the updated policy.

11
Contact & Complaints

For any questions, concerns, or complaints about our Privacy Policy, please get in touch with us. We aim to respond within 7 business days.

  • Email: [email protected]
  • Live chat: bottom-right corner of the site
  • Support hours: 7 days a week, 9:00 AM – 11:00 PM
For a Faster Response

When submitting a complaint, please include your account ID and a detailed description of the issue so we can resolve it as quickly as possible.

Your Rights

Your rights guaranteed under the pg demo Privacy Policy.

Right to Access Data

You have the right to know what information pg demo holds about you. Submit a request to our support team and the information will be provided.

Right to Correct Data

If any of your information is incorrect, you can request a correction — either through your account settings or by contacting support.

Right to Delete Data

You may request deletion of your data under certain circumstances. We will comply to the fullest extent possible beyond any legal obligations.

Right to Restrict Processing

You can restrict how your data is used for specific purposes. You may opt out of marketing emails at any time.

Right to Data Portability

You can request a copy of your data in a readable format. This gives you direct control over your personal information.

Right to Withdraw Consent

Any permission given on the basis of consent may be withdrawn at any time. Withdrawal will not affect prior use.

General FAQ

Answers to frequently asked questions about our Privacy Policy.

No, pg demo never sells your personal data to third parties. Your information is used solely to provide our services and ensure your security.

After account closure, financial records are retained for up to 7 years as required by law. All other data is deleted after 5 years. You may submit a data deletion request to the support team.

No. Your phone number is used only for account verification, transaction notifications, and customer support. Marketing SMS messages are never sent without your consent.

Your national ID information is stored on servers protected with the highest level of encryption. Only authorized staff with a specific need for KYC verification can access this data, and only on a limited basis.

Yes, every promotional email includes an "Unsubscribe" link at the bottom. You can also manage your notification preferences from your account settings.

On a Safe & Trusted Platform Join

Now that you know pg demo's Privacy Policy, join with confidence and enjoy the safest gaming experience in Bangladesh.

100% Secure Encrypted Trusted Platform
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